At Food Flavour Natural Arq Supplier, we aim to ensure complete satisfaction with your purchase. This Refund and Returns Policy outlines the terms and conditions for returning items and requesting refunds. By making a purchase with us, you agree to the terms below.

Eligibility for Returns

You may return items if:

  • The product is defective or damaged upon delivery.
  • The product received does not match your order.
  • The return request is made within +91-9820729106 , 9930560194 days of delivery.

To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Proof of purchase (e.g., receipt or order confirmation) must be provided.

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods, including food products, with opened packaging.
  • Custom or personalized orders.
  • Items marked as “final sale” or “non-returnable.”

Process for Returns

To initiate a return, follow these steps:

  1. Contact us at [Insert Email Address] within the return window.
  2. Provide your order details and reason for the return.
  3. Our team will review your request and provide return shipping instructions.

The customer is responsible for return shipping costs unless the return is due to our error.


Refunds

Refunds are processed as follows:

  • Approved refunds will be issued to the original payment method within 5 days of receiving the returned item.
  • Shipping fees are non-refundable unless the return is due to our error.
  • You will receive an email confirmation once your refund is processed.


Exchanges

Exchanges are only available for defective or damaged items. To request an exchange, follow the return process outlined above and specify your preferred replacement.


Damaged or Defective Items

If you receive a damaged or defective product:

  • Notify us within 2 days of delivery.
  • Include photos of the damage or defect when contacting us.
  • We will replace the item or issue a full refund, including shipping costs, at our discretion.


Cancellations

Orders can be canceled if:


Contact Us

For any questions or concerns about this policy, please reach out to us:

Food Flavour Natural Arq Supplier
Email : foodflavournaturalarqsupplier@gmail.com
Phone : +91-9820729106 , 9930560194
Address : Shop 11/13, Patwa Chawl Building, 2nd, 3rd Floor, Mahajangali, Zaveri Bazar, Near Mumbadavi Temple, Kalbadavi, Mumbai-400002.

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